9. Delivery
9.1. Delivery terms
Items are delivered within 1-5 business days after order payment, unless otherwise stated in the item description.
These terms are preliminary and may change due to stock shortages or other unforeseen circumstances.
9.2. Delivery method
Goods are delivered using Omniva parcel lockers throughout Lithuania.
9.3. Shipping cost
Shipping cost is calculated automatically at checkout before payment.
9.4. Delays
In exceptional cases, delivery may be delayed due to circumstances beyond the Seller's control. In such cases, the Seller undertakes to contact the Buyer immediately and inform them of the situation.
The seller is not responsible for delivery delays caused by the activities of UAB "Omniva" or incorrect Buyer contact details.
9.5. In‑store pickup (Vilnius)
Items can be picked up in Vilnius (by prior arrangement).
Only the person who placed the order or the person specified at the time of the order can pick it up.
Pickup required:
have a valid identity document (ID card, passport, or driver's license);
know the order number.
10. Returns
According to EU regulations, the 14‑day return period is calculated from the day the goods are received.
10.1. Color and parameter differences
Due to different screen characteristics, the product color or some parameters may differ slightly from reality. The seller is not responsible for this.
10.2. Warranty
If a warranty is specified in the product description, it applies according to the terms provided.
If no warranty is specified, the laws of the Republic of Lithuania apply.
10.3. Products made to individual orders
According to the Buyer's special instructions, manufactured goods are non‑returnable, except for these cases:
the item has a manufacturing defect,
item does not match order specifications,
Item damaged in transit.
This complies with EU Directive 97/7/EC on distance selling.
10.4. Return of defective or unsuitable items
If the Buyer received:
not that product,
defective product,
damaged item
The seller undertakes:
Pick up this item (Buyer delivers to Seller's marketplace)
Replace it with a similar suitable product,
If there are no similar products, refund the money paid.
10.5. Refunds
Money for returned goods is always transferred only to the buyer’s (payer’s) bank account.
10.6. How to make a return
To return an item due to defect or discrepancy, please contact:
El. paštas: pagalba@70.lt
Submit:
order number,
problem description,
photos (if it is a defect or damage).
